This Return Policy outlines the procedures and conditions for returning products or services purchased from Leo Space. By engaging with our services, you agree to comply with the terms set forth in this policy.

1. Scope of Return Policy:

   • This policy applies to products or services purchased directly from Leo Space.

2. Digital Products and Services:

   • Due to the nature of digital products and services, refunds may be granted at the discretion of Leo Space.
   • Requests for refunds must be submitted within [X days] of the purchase date.

3. Physical Products:

   • If you have purchased a physical product from Leo Space, please refer to the specific product's return policy.
   • Return eligibility may vary based on the type of product and the reason for return.

4. Return Process:

   • To initiate a return, contact our customer support team at [returns@leospace.com].
   • Clearly state the reason for the return and provide relevant details, such as order number and product/service information.

5. Refund Criteria:

   • Refunds will be issued based on the condition of the product or service being returned.
   • Products must be returned in their original packaging and in unused condition to qualify for a refund.

6. Refund Timeline:

   • Refunds will be processed within [X business days] after the returned product is received and inspected.
   • The timeline for the actual refund may vary based on your payment method and financial institution.

7. Non-Refundable Items:

   • Certain products or services may be non-refundable. Please check the product description or contact customer support for clarification.

8. Shipping Costs:

   • Shipping costs associated with the original purchase are non-refundable.
   • Customers are responsible for return shipping costs unless otherwise specified.

9. Damaged or Defective Products:

   • If you receive a damaged or defective product, please contact our customer support team immediately for assistance.

10. Changes to Return Policy:

    • Leo Space reserves the right to update this Return Policy. Users will be notified of any changes on our website